Customer Testimonials
Joey Roberson ( Service Advisor) was very professional when I needed some good advise about my 2500 Dodge. He kept me up to date in a timely manor with the work being done . The service department is very generous and professional. My overall experience with Jay Hodge. Dodge I would recommend any dodge owner or non dodge owner to check you guys out, makes me feel like family. Your service techs are awesome. Thanks, Steven Brown
I have used James Hodge in Paris Texas for several years for my oil changes and I have always received very fast, thorough and friendly service....would recommend them.
Excellent staff friendly environment please call Jay 5803065894
The staff at James hodge dodge are extremely helpful I will recommend them to anyone
The service department is awesome! Leonard will help you out with anything you need and answer any questions you may have. He was very helpful and went out of his way to help me.
Todd Chapman best salesman ever. I went in to get a trailer brake controller put in left with a 2021 Ram LoneStar. No pressure and if you don’t buy you will still get excellent conversation!
We called for an appointment for my RAM and my son’s RAM. He had tried calling Jay Hodge but no one would answer the phone. After 10 minutes, I told him we would go to James Hodge in Paris Texas. We got an appointment the next morning. My vehicle only needed a fuel filter change. My son’s RAM was still under warranty and they fixed the front drive leak. This time it was repaired correctly. It makes a big difference when you can take your vehicle to a place where you can trust the people and the service provided. ...
Great service department. Chris Taylor Bennett & Allen . Stephen was very helpful, friendly and followed up with me about the truck after the sale . There should be more salesman like him .
By far the smoothest and most seamless car buying experience I have ever had. I live in the Houston area and couldn't find a better deal. Jay Hodge, Eric Juhlin, Marc Rea and everyone I dealt with were top notch. I will be a customer for life.
We got what we wanted at a good price. Everyone super nice.
Fast friendly service!! No complaints!!!
I was traveling in Texas & needed an oil change & alignment. They were able to get me in the same day! The service here is above board! The leader of the service team, Chris, was so friendly & professional. I see they know their customers by name & take good care of them. I wish Chris worked in my home town!
Excellent service. No gimmicks. It is always a pleasure working with these guys! They handled my financing and had everything ready when I arrived. Cant say enough about how great they are. Gary was awesome throughout the entire process.
Pulled up ar james hodge dodged marshell was standing there got out he ask need help i told him what i was looking fot he said lets go look marshell made a deal with me i drove off marshell was a very good salesmen i wold trade with him agin in the future if i was looking
Great service. Chris did a great job getting the parts and appointment
Chris Taylor is the best! He’s the reason I keep coming back!
Very courteous and helpful!! Thanks for my wonderful deal and for making me feel very special!! I have received so many compliments and recommended YOU!
Clean dealership. The sales and service department do everything possible to make your purchase as simply as possible. We have bought several vehicles from this dealership and never had a problem.
Great customer service!! You might not get a latte while you wait but you get a “latte” love and attention!!
Micheal Middleton did a great job by putting me in a newer Jeep that I will enjoy driving. The process was easy an enjoyable. Thanks James Hodge Motors!
Michael Middleton is a great salesman! Very courteous and helpful. Got us exactly what we were looking for!!
This review is long over due, but I feel it is more important then ever to leave. Especially since mine and my husbands recent nightmare, at a different dealership. We purchased a used 2014 Dodge Ram truck from them in February 2016. We found it listed online. We reached out to them and told them we would like to test drive it. We were told it would be washed and waiting up front for when we arrive. Tanner was our salesman. He was very professional and had the truck ready as promised. We had our own financing arranged with our local bank. ...
Thank you Chris and the service department was excellent. Gave me all my options,and tried it even get me better ones and got my car fixed fast and prompt. Thank you !
Excellent Service!
I bought this car on January 21, and I live 90 miles away. It was delivered on time , and they spent time with me to show how to work all the”bells and whistles.” I’m pleased with my experience.
Very nice people to deal with Gray was very professional with his knowledge of the car my wife pick out. He’s a great asset for y’all
outstanding customer care with very personable service personnel.
Got some new running boards installed this week, great job and quick service. I’ve been using them for my oil changes and routine maintenance for almost 3 years and have never had an issue.
Bailey Cole was so nice and helpful during the whole process and it went so smooth. 100% recommend he helped me get my dream car. A Jeep Grand Cherokee 😁
They are very courteous & informed me of what my vehicle needed exactly
Best dealership ever. Both sales and service provide a Wow customer experience. Todd in sales, Allen and Chris in service are really making a difference for your customers and our community. This is the way business should be done.
Chris in the service department was very good about keeping me updated on the status of my car. When my car was ready he gave me a thorough report and promptly returned it to me. I have had a couple of issues with my car recently and have had a good experience each time at James Hodge.
Very knowledgeable. Prompt, direct, to the point. Exactly the way it should be. Dealership went above and beyond to help us. Especially since we were from out of town.
Chris is the best service advisor we have ever found. We trust him completely. He and the service technicians take great care of our car.
Always friendly staff and can get in to get oil changes pretty quick.
They take care of their customers. Thanks to Chris Taylor in service for taking care of my truck. He stays on top of things, and keeps you advised on whats going on. Hats off to him. Thanks for taking the time to help me out. Joe Bell
Bought a new Ram recently. Sale went smoothly and quickly. Ram in for oil change and tire rotation. Minimal wait time. Excellent service.
Would like to say thank you to the commitment that this dealership and its employees provide to their customers and non customers they go above and beyond like no other dealership I have ever encountered. Would not want to do business with anyone else except James Hodge Paris and I will continue to drive miles for their above and beyond service. Thank you so much for your trust worthiness with such an expensive investment that enables me to go to and from work and keep my family needs met. Your dealership has been a blessing in my life.
Great Service!
Gary was our sales provider.He was very attentive and helpful with quick follow up and professional service that we expected and would highly recommend him.
Very nice people Todd was the best thanks everyone we will be doing sevice there for now on thank you to everyone that help get me in the jeep
The James Hodge Motor Family is the easiest Car @ Truck buying experience you will ever have. We make it fun and enjoin able to purchase the vehicle of you dreams. This is by far the best group of guys and gals you will ever meet. It’s pretty rare to find a Dealership that you can purchase just about any vehicle made. I highly recommend this Dealership.
Simply the best in town .
Talked to Michael Middleton, it’s not a circus but this dude jumped through hoops to help me get into a newer vehicle with many many more options for a cheaper monthly price. He took care of me for several days doing his best, messaging me before the rooster crows to let me know he was going to get this deal done. He matched my energy and put up with me(no easy task).What a great dude. Definitely would let him take care of me and my family again. Thanks my dude.
I would definitely recommend this dealership to anyone that asks. The customer service was excellent and they were very helpful in answering all the questions we had concerning the service that was being performed on my new Ram
Excellent service after the sale. Chris in service is great to deal with , honest , knowledgeable , and does what he says he will. Really appreciate the entire team including Tanner who has continued great communication and service years after the sale. Our family has used J Hodge since 1995 and will continue to go to them for our vehicle needs.
Excellent service! We have purchased multiple vehicles from James Hodge since 1993 and they always treat us like family. Any issues are resolved quickly and they always make sure we are taken care of. Special recognition to Chris in service, Tanner in sales, and Montgomery in Management they do it right! - Shawn Beck
Hello. Hodges is a great dealership. The staff is friendly and helpful. The Joey and tech solved and fixed my problem with my Jeep. Thank you so much!
Great.
Chris took care of me as always, we have 10 Ram trucks and a van he always gives us top notch service and keeps me updated. Taking care of this many vehicles is hard enough and he always helps out with scheduling around our needs.
I could only give a 5 star rating because the rating system doesn't go higher than that. The service department is full of honest and hard working people. They were committed to servicing our vehicle. Because of Covid 19, the repair took longer than expected. (They had to wait for the delivery truck and the trucks were only coming twice a week.) They also loaned us a vehicle due to the fact that we had an hour drive. Chris was in constant contact with my husband so we never had to wonder what was going on with our car. I 100% recommend ...
Love the service team! Chris goes above and beyond!! We will never drive anything but a Ram truck purchased from them!!
Chris in service and Alan in parts are always so helpful and courteous! James Hodge is so prompt when I have a vehicle in for a repair or oil change. We love doing business with James Hodge in Paris!
Chris in the service department is the best service man I have ever had the pleasure of working with!!
Highly recommended! They made it feel like you were welcomed! Cody Stockton took great care of us! We will be coming back for another vehicle for sure!
5 stars all day long! Cody Stockton made it so easy to purchase another vehicle! Highly recommended!
Great experience, Cody Stockton was great to work with! Quick and hassle free! Highly recommended!
I am very appreciative of the service that was rendered while my vehicle was being repaired. Very clean, comfortable and enjoyable place of business for purchasing a vehicle. Again, thanks a million for everything and I really love the customer relationship with Chris as my go to person for all my needs in purchasing, repairs and answers for questions about a vehicle. Thanks, Mrs. Mary L. Blandon.
Excellent service! This dealership works with you to help you get the vehicle that you want. Competitive pricing and great service. I am a repeat customer and will be doing business with them again in the future.
These guy’s really care about the customers. And Bailey Cole makes care buying an easy experience.
Chris in service makes sure that I am taken care of as well as my car. He is always kind and helpful. Every experience has been positive even when it took a little extra time to solve the issues. James Hodge Motors in Paris has the best service department in this area.
Nice people
Everyone was friendly and made me and my husband feel right at home. Our salesperson Bailey was wonderful to work with, he was not pushy and he was very honest. I would highly recommend James Hodge Dodge to my family and friends.
Friday afternoon we were driving from Kansas City to Tyler and the air conditioner started malfunctioning. We called the nearest Dodge dealership which was in Paris, TX, and asked if we could have someone check it out. We got right in, they fixed the problem and we were on our way in a little over an hour. Everyone was friendly and Joey took great care of us. We highly recommend this dealership.
Michael, Chris and team in the servicing department did an amazing job getting my Jeep up and running quickly... They were quick and kind - far better than any other dealership I've been to. I can't thank you guys enough, you completely saved our vacation and road trip by getting us back on the road so quickly.
Bailey Cole was great to work with! He did what he said he'd do and got us the vehicle we were looking for.
Remarkable service from the whole team! Bought a Jeep Cherokee and the process was so smooth and easy. Upgraded the wheels and tires and had great customer experience with the service side as well. 💯 recommend James Hodge for your next purchase.
Great service during and after the sale!!! Bought four vehicles there over the years, but they’ll treat you the same even if you just buy one.
Always get the best deals there. Sales, Service, and Parts are great.
Great experience every time we deal with them!! We just bought our 7th vehicle from James Hodge Dodge and will send others their way!!
Recently took my car in for an oil change. Quick, efficient service, AND they cleaned my car! I appreciate a business that goes the extra mile!
Went to get a quick oil change and it literally took about 35 minutes! Plus I got a free car wash!
Absolutely a great dealership, Marshall was a great salesman to work with. He was so good that we ended up purchasing two vehicles instead of just the one intended.
Chris in service gets you in and out quick, and the work is done right.
Just a outstanding job by all staff who I talked with. The greatest service department. Big shout out to chris in service
